Service to the Armed Forces

For inquiries pertaining to Red Cross SAF, please call 1-800-951-5600

Services to the Armed Forces, or "SAF", as we commonly refer to this area, is focused on the emergency services the American Red Cross in New Mexico and its locations throughout the state provide to active duty military, their families, reservists, and retirees. Our most frequently utilized service is our family emergency communication service; it helps keep families connected during times of personal crisis or emergencies. When a major illness or injury, death, or impending birth affects a military family, the Red Cross collects information and data on the situation, verifies the circumstances, and then passes a message to the service member on duty anywhere in the world. This messaging service is available 24 hours a day, 7 days a week, 365 days a year.

Active duty service members (including Guard and Reserve members on active duty) stationed in the United States can call the Armed Forces Emergency Service Center for help seven days a week, 24 hours, 365 days a year. The toll-free telephone number is available through base/installation operators from local on-base Red Cross stations.

Immediate and other family members, retirees and civilians should request emergency services through their local Red Cross chapter.  The toll free number for the American Red Cross in New Mexico and its locations throughout the state is 1-800-560-2302.  Other Red Cross chapters are listed in local telephone books and on the American Red Cross national public web site at www.redcross.org.

The American Red Cross also provides 24-hour emergency communication services to military personnel overseas. Overseas personnel stationed at military installations can access Red Cross services by calling base/installation operators or on-base Red Cross stations. Red Cross SAF workers are also sent to areas of conflict when military personnel are deployed.

When calling the Red Cross to send an emergency message to a family member, please have the following information ready:

Service Member's Full Name

Rank/Rating

Branch of Service

Social Security Number

Military Address Where Deployed

Home Base Unit